Some Frequently Asked Questions...
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Can I bring my dog along?
Of course! We are a very dog friendly site and welcome your pooch to join in the camping fun. Please prebook your pooch by adding them at the extras stage of booking. Can I Bring along my own fire pit or BBQ? Of course, as long as your fire pit or bbq is sturdy and raised at least 30cm of the ground –Firepits are also availible to hire on site (no prebooking required). However please note Disposable metal tray BBQs are not allowed to be used on site at all – Charcoal and Logs are available from reception Can we put up a gazebo or shelter?or bring a trailer? Yes, if we have space availble you can add this at the extra stages of booking. Each pitch allows 1 tent or 1 campervan, extras must be prebooked Can we bring along an extra car? It is no problem to bring along an extra car please pre-book this and Please make sure you check all vehicles in at reception on arrival to recieve a permit. Extra cars outside your booking are charged at £5.50 per day. There is a 1 car per tent included in the standard price. DO you have food options availible on site? During the summer season we have some fab pop up caterers visit us on site on selected dates, plus a cafe in the park and many eateries close by. Check our partners page I have never been camping! What should I expect? Expect freedom with a back to nature feel, enjoy snuggling down with your friends and family and listening to the nighttime woodland sounds. Camping is all about a simple life and being outdoors so don’t worry what the weather will be like, you don’t need all the stresses of home life. But what if it rains? We cant predict the great British weather but if it rains you can hunker down in your tent and enjoy listing to the patter of raindrops on canvas! If all else fails it is really easy to escape into Norwich city for plenty of indoor fun; weather proof camping at its best Can we re-freeze our freezer packs? We need to keep the cheese cold! Yes! We have a freezer available in our reception where you can refreeze your packs or rent ours for a small fee. We also sell ice cubes from reception. We do not have any other cold storage onsite so bring along your cool box Can we swim in the broad? Whitlingham Great Broad is a safe haven for boating and watersports so unfortunately only your pooches can take a dip here. However you can take to the water in a kayak, canoe paddle board or solar boat. And there is a local swimming pool or an outdoor lido just a short drive away. What about fishing? Not at present, however the River Yare runs through the country park and can be fished with the normal rod licenses. There are also stocked fishing pools locally try this website for ideas. |
Do I have to book? Cant’ I just turn up on site? During peak periods the site can fill up, and we don’t like to overcrowd our green space. So it is always best to at least phone ahead to check availability, this way you could avoid a wasted journey
We want to camp alongside our friends - can we pitch together? yes - at the time of booking just choose the amount of pitches you need, by selecting the 'book several units' button on booking. We cannot guarentee pitches together for individual pitch bookings or for bookings through 3rd party sites. For group payment plans, or bookings over 3 tents/10 people please email us Can I bring along my friends? Please enquire before booking about day guests as this is not always possible, we do have to adhere to site capacities for the comfort of all. All campers and visitors where availible must be prebooked in advance I have a touring caravan – can I bring this to site? No sorry we do not accept caravans to our site at all. This is due to planning permissions and the location of our site. So you only accept only small motorhomes, how small does it have to be and why? We only accept smaller motorhomes (approx. 4 berth/6metres) something along the lines of a VW campervan or ‘surf bus’ . Our camping field is grassed and we do not have hardstanding, so larger heaver motorhomes can churn this up. Do you have electrical hook up? No, sorry we do not have any electrical points on site so best to leave the electricals at home. We do provide a mobile phone charging service from our reception for a small fee (currently suspended during the pandemic) – bring along your charger for this. Is there wi-fi on the site? We don't yet have wi-fi at the site but you can get a good mobile signal and 4G/5G reception. We are a large group - can we stay? yes group bookings are welcome - please call us or email before booking to discuss your requirements. Can we have exclusive use hire then? - this is possible at certain times of the year - just drop us a line We only want to camp for 1 night is this possible? we do generally have a min 2 night booking at peak timesbut please pop your dates into our online booking to check availibilty - if its availble you will be able to book instantly - you can always contact us to check also |
